How a week of frustration reignited my passion to help you!!
Things did not go to plan for me over the last week. It all started last Thursday before I went to work. And then it seemed to snow ball from there. As did the frustrations that come with it. And then got them sort of sorted. And just when that was sorted, just as I was about to start my afternoon shift at work another massive curve ball got thrown. So we dealt with that. So that’s all good.
I was back on track.
So things happened, got organised, dealt with them, and then went on to enjoy my daughter’s birthday on the weekend, which was amazing.
And then had another massive curve ball at work on Monday which then flowed on all day Tuesday and into part of Wednesday. But now that is dealt with too. Fingers crossed.
Alot of these things though, basically what came down to being let down by other people. I was so frustrated by being let down by all of these different people in different ways and businesses that I pay money to to provide a service for me. I just got so annoyed that all these people that are meant to do things for me and make my life easier and that I pay money to them to do that or me, and there were making like harder or me!
Worse than that, they couldn’t even tell me why things have gone wrong and how these things that happened and it was so damn frustrating wasn’t funny. And if anyone has worked with (in terms of it worked on my team in the clinic) know that I can tend to get frustrated and let it out, and then ill get it together get a plan and all will be good. I get really pissed off and really frustrated, especially when it is things like these that were having an impact on my patients. But I can gather it back together again. I just let it all go, and get it back together. Normally with a few minutes, sometimes longer, depending on what’s going on. Then I go into fix mode : what do we need to plan, whatever need to do, how can we make things better and fix it. And the most frustrating thing about this on Monday was that there was nothing I could do. I literally had to wait until a head office of this company was open and could help except for me. It’s frustrating for me. It was frustrating for clients because it effects them, and it was pretty huge, and I just had to sit with it.
And what came up with me over that time….. I was frustrated with being let down. It’s not fair on you pay money to people to provide a service and they dont do it! It really did make me sit down and think about the service I provide and while frustrated me so much at this went down it did make me think “how can I provide the best service for people so that they don’t ever feel those feels with me?” And it’s one of the reasons why I went into business to start with. As frustrating as being in business for yourself is (which anyone in business will know it is damn frustrating at times) and it’s a lot of work, and there’s so much that goes on behind the scenes people don’t see. Hours and hours now just this week alone trying to get this sorted it. But the upside to business is I get to do things my way.
One of the reasons I went into business is because I want to be able to give my clients what they deserve as a client, whether that’s chiro or PT or whatever it is. I want them to get the best. I want to have a clinic that had everyone there to help them. So if I need to refer to a massage therapist or a naturopath, whoever that is, I wanted to be able to have those people in the clinic. For my clients to have someone there that I trusted and also people that I wanted to work with as well. It’s also why I expanded into personal training and why I went and got that qualification, because I wanted to give people more. I have people asking about these things, and I was like “I can do this” . I can provide the service. It’s given me more knowledge to pass on to my patients, which is amazing and allow me another avenue that I can work with them, in between their clinic visits. To improve their help, and support them along the way.
That is one of the reasons why I stick it out of business and put up with the frustrations because I know that you guys deserve more. And you deserve to be given more and you deserve to have the very best is why I keep doing seminars. I’m going over east in a couple of weeks to do another seminar, because I want to be able to give you more and provide for you more and be up-to-date and give more. I don’t ever want you to feel let down. I want to keep learning so I can give you more knowledge. Because the more I cant show you, you more tools you have to go and do it yourself, to take care of yourself at home and in life! I always say to my patients in the clinic that my aim is to get you in the clinic as least as we possibly have to. Which means if you do you rehab. If you do exercise. If you drink your water. If you do your breathing or whatever it is you need to do if you help yourself basically, you need to come and see me less. And that is my aim! For you to be doing it yourself. Obviously you need help me or fine tuning and or the Chiropractic treatment that you cant do for yourself, and accountability, but a lot of the time, you can do a lot of stuff at home to help and support yourself.
So really, I’m sick of being let down by other people. I’m sick of being let down by healthcare providers, so I just basically that’s what this week has cemented or me. Why I do what I do. I love what I do why I put up with some of the frustrations because I love being in business. I love providing for people. I love helping people. I love seeing the change in people. I love looking at their bodies a slightly different perspective to normal, inside and out, from mindset to physical exercise and spinal movement, to make sure their body can work as well as it possibly can for them. I have a pretty amazing job that I am so thankful for so thankful of the team around me who help me and allow me to do this amazing job.
I just want to keep learning keep giving you more guys more knowledge, so if there’s anything at all you want to know please let me know. I just want to be here for you all because I would hate for anyone to feel like they let down by me. So whatever you want, let me know and I will do what I can!
You are amazing…..never forget it!!
